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Update: Apple® iPhone

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  • Home > Support > Apple > Apple iPhone 4 > iOS Updates - Apple iPhone 4
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  • iPhone 4
  • Apple® iPhone® 4 Support
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  • Find device-specific support and online tools for your Apple iPhone 4.

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  • iOS Updates - Apple® iPhone® 4
  • [Device-Specific Instructions]

  • This provides instructions for updating the software/iOS on your iPhone.

  • Note Notes:

  •     The Apple iPhone requires the latest approved software version. Installing other software versions (e.g. Beta versions, unapproved software versions, etc.) could cause issues with activation, apps and other device functionality.
  •     To verify the iTunes software version, refer to iTunes: How to find which version you are using for assistance.
  •     iOS updates can be either optional or automatic. The on-screen prompts of the iOS download, backup and update may vary. 

  • Caution Caution:

  •     If the device fails to reboot after performing the iOS update (e.g., device freezes/hangs), perform the reset method.
  •     The iOS update process may take several minutes.
  •     To avoid potential data costs, it's recommended to connect to a Wi-Fi network.
  •     Don't interrupt the iOS update while in progress.
  •     The Cellular Data update method may not be available for all iPhone models for certain iOS updates.
  •     Depending upon the iOS file size, the update may require being performed using the Wi-Fi or iTunes update method and not the Cellular Data update method.
  •     If unable to perform the over-the-air (OTA) iOS update, perform update using the iTunes method or remove unneeded files to free up available memory. 

  • iOS Update (iTunes)
  • Automatic iOS Update
  • Optional iOS Update

  • iOS Update (iTunes)

  • Caution To update the Apple iPhone 4 to iOS 7, iTunes version 11 must be installed on the computer prior to installing the update.

  •     From the computer, close any open apps.
  •     Press the Power button to power the iPhone on.
  •     Connect the iPhone to the computer using the supplied USB cable.
  •     Note When tethered, iTunes opens automatically on the computer.
  •     In iTunes, select the iPhone under Devices in the left column.
  •     Note For iTunes version 11 or higher, select the iPhone button in the upper right.
  •     Note Refer to Install System Updates - iTunes if prompted to download the latest version of iTunes.
  •     When prompted, click Download and Update.
  •     Note If not prompted, click Check for Update first.
  •     Click Update, click Next, review the License Agreement then click Agree.
  •     Once the update completes, tap Continue on the iPhone then select a Location Services option:.
  •         Enable Location Services
  •         Disable Location Services 
  •     Tap Skip This Step.
  •     Note For assistance with setting up iCloud at a later time, refer to iCloud Settings.
  •     Tap Skip then tap Continue.
  •     Tap Get Started then tap Dismiss. 

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  • Automatic iOS Update

  • Caution Verify the iPhone has a charge. If battery is drained, use provided AC adapter to charge for approximately 15 minutes.

  •     When prompted with an available software update, tap Details.
  •     Tap Download and Install, review the Terms and Conditions then tap Agree.
  •     Tap Agree.
  •     If prompted, tap Continue.
  •     Note If prompted, enter the existing passcode.
  •     Note If prompted to create a passcode, enter a 4-digit passcode.
  •     Tap Install, tap Install Now, review the Terms and Conditions then tap Agree.
  •     Tap Agree.
  •     Once the software update verifies, slide the unlock switch right to unlock the device.
  •     Note If prompted, enter the existing passcode.
  •     Note If prompted to create a passcode, enter a 4-digit passcode.
  •     Tap Continue then select a Location Services option:.
  •         Enable Location Services
  •         Disable Location Services 
  •     Tap Skip This Step.
  •     Note For assistance with setting up iCloud at a later time, refer to iCloud Settings.
  •     Tap Skip, tap Continue, tap Get Started then tap Dismiss. 

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  • Optional iOS Update (Alternate Over-the-air (OTA) or Wi-Fi Method)

  • Note Ensure Wi-Fi is on if performing update via Wi-Fi.

  •     Press the Power button if device does not power on automatically.
  •     If prompted, slide the Unlock switch right, to unlock the device.
  •     From the Home screen, tap Settings.
  •     Tap General, tap Software Update then tap Download and Install.
  •     Review the Terms and Conditions then tap Agree.
  •     Tap Agree, then if prompted, tap Continue.
  •     Note If prompted, enter the existing passcode.
  •     Note If prompted to create a passcode, enter a 4-digit passcode.
  •     Tap Install, tap Install Now, review the Terms and Conditions then tap Agree.
  •     Tap Agree then once the update verifies, slide the unlock switch right to unlock the device.
  •     Note If prompted, enter the existing passcode.
  •     Note If prompted to create a passcode, enter a 4-digit passcode.
  •     Tap Continue then select a Location Services option:.
  •         Enable Location Services
  •         Disable Location Services 
  •     Tap Skip This Step.
  •     Note For assistance with setting up iCloud at a later time, refer to iCloud Settings.
  •     Tap Skip, tap Continue, tap Get Started then tap Dismiss. 

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